Terms and Conditions


1.1 Client / Web user expressly accepts the General Conditions of Use in force at the time of access. With its acceptance the client / user acknowledges and agrees that access to this website by free consent and under his sole responsibility.

1.2 These Conditions apply to all services ordered from or provided to you by All in One and by requesting services from All in One you agree that these conditions shall apply to those services and your order.

1.3 Nevertheless, ALLINONE.COM reserves the right to modify at any time these Terms of Use, any other general or specific conditions of this website and its presentation, configuration, contents and location of the server and even, if deemed appropriate, go so far as to announce the completion of the service altogether. It will be enough to express their will by exposing for 15 days on the website. For registered users, ALLINONE.COM reserves the right to inform them of such changes via email, newsletter, mail or phone in a timely manner. Your continued use of the services or your Membership constitutes acceptance of such variations to these Conditions.


2.1 In these Conditions, the following definitions apply:

– Benefits: means the benefits made available to Members, Clients or Users by Suppliers.

– Conditions: these terms and conditions as amended from time to time in accordance withclause 1.3.

– Joining Fee: means the Fee payable by the Member to AllinOne upon acceptance of a Membership, Client or User application, in accordance with the clauses herein.

– Payment Card: has the meaning given in Clause 3.7.

– Website: means the website located at allinonevipservice.com

– Request: means a request placed by a Member, Client or Userr with AllinOneVipService for AllinOne to arrange the supply of goods and/or services directly or from a third party on the Member or Client’s behalf.

– Services: means the concierge and lifestyle management services provided by AllinOne to its

– Members  or Clients as part of their Membership or Request.

– Supplier means a supplier engaged by AllinOne on behalf of and as agent for a Member or Client to provide goods and/or services to that Member or Client..

– Member means any Client or User, whether one time Client or periodical or Regular User of the services provided by AllinOne and its providers and collaborators.

2.2 In these Conditions, the following rules apply:

(a) a person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality);

(b) a reference to a party includes its personal representatives, successors or permitted assigns;

(c) a reference to a statute or statutory provision is a reference to such statute or statutory provision as amended or re-enacted. A reference to a statute or statutory provision includes any subordinate legislation made under that statute or statutory provision, as amended or re-enacted;

(d) any phrase introduced by the terms including, include, in particular or any similar expression, shall be construed as illustrative and shall not limit the sense of the words preceding those terms; and

(e) a reference to writing or written includes e-mails.


3.1. Access to and use of this Web site is only permitted for lawful purposes, such use must comply with these Terms and Conditions, morality, good customs, public order and the applicable law. ALLINONE.COM reserves the right to withdraw without notice access to this website to any user who violates the provisions hereof, subject to reserve the right of complaint to the competent authorities of activities that violate their rights or that might be considered criminal.


4.1 AllinOne  shall supply the Services to the Member / Client in accordance with the Member’s particular Requests, provided that  AllinOne  shall not be required to provide or facilitate the supply of goods and/or services that it deems at its sole discretion may violate applicable laws, standards and/or regulations or may offend taste and decency in the relevant jurisdiction.

4.2   AllinOne  shall use its reasonable endeavors to meet any performance dates specified, but any such dates shall be estimates only and time shall not be of the essence for performance of any Services.

4.3   AllinOne  shall have the right to make any changes to the Services which are necessary to comply with any applicable law or safety requirement, or which do not materially affect the nature or quality of the Services, and AllinOne  shall notify the Member in any such event.

4.4. Services will be provided in English (and in other languages depending on the location of the AllinOne office during normal business hours).

4.5 Outside normal business hours (or as may otherwise be required from time to time), Member queries and/or Requests may be routed to an alternative AllinOne office for assistance. At such times, services will be provided in the English language.

4.6 You acknowledge that AllinOne reserves the right to accept commissions upon the supply of products or performance of services by any Supplier.

4.7 Telephone calls to AllinOne may be monitored or recorded for training and quality control purposes.

4.8 AllinOne shall provide the Services using reasonable care and skill and, as far as reasonably possible, in accordance with your Requests and reasonable instructions from time to time.

4.9 Restaurants and clubs:

(a) When you use the restaurant booking service you hereby authorize us to debit your Payment Card for any deposit paid by us on your behalf to the restaurant which is forfeited as a result of your cancellation of the booking.

(b) When you use the restaurant booking service you agree that where you cancel a restaurant booking within 24 hours of the time the restaurant reservation is made you shall not be entitled to any refund of any monies paid to secure the booking including the return of any booking deposit.

(c) AllinOne reserves the right to deny restaurant requests from Members / Clients if Members / Clients repeatedly fail to honour their bookings or continuously violate cancellation policies.

(d) Admission of Members / Clients to any club and/or restaurant premises is at all times at the sole discretion of the club and/or restaurant Supplier and AllinOne  shall have no liability where a Member / Client is refused admission to a club and/or restaurant.

(e) All these clauses are extended and applicable to any premises whatsoever that have their own reserved policies of admission.

4.10 Tickets:

(a) AllinOne may be able to obtain “best tickets” for you in relation to sold out events through one of its ticket agent partners. Please note that by instructing AllinOne to obtain such tickets on your behalf you are agreeing to purchase tickets above face value and the total cost may include a service charge to AllinOne in respect of our provision of services to obtain the seats for you. AllinOne is not the seller of the tickets and is not responsible for fulfillment of your order.

(b) All such tickets and ticket agent partners (who shall be the seller in respect of the transaction) shall have their own terms and conditions (which we suggest you should read). Such terms and conditions are likely to include terms which state that sales of tickets are final and no refunds shall be issued after the purchase has been made. AllinOne shall not be able to provide you with any refund or obtain any such refund on your behalf.

(c) In the event of a show being cancelled directly by the artist/promoter, it may be possible to obtain a refund of the face value of the relevant tickets.

(d) AllinOne or its ticket agent partner will dispatch your tickets through delivery agents at standard rates. Please note that AllinOne shall not be liable for any failure by delivery agents to deliver your tickets.


5.1. Members / Clients may place Requests by telephone (which does not include text messages), e-mail or through the Members’ / Clients section of the Website.

5.2. Members / Clients should always contact their primary office in the first instance to manage all Requests (including international Requests).

5.3. AllinOne, acting reasonably, reserves the right to withdraw any of the Services and/or to refuse to accept any Requests at its sole discretion.

5.4. If AllinOne is unable or not obliged to deal with any Request, it will inform the Member/ Client / Prospective Client as soon as reasonably practicable.

5.5. You undertake that all details you provide to us for the purpose of booking, ordering or purchasing products or services are correct, that the debit, credit and/or Payment Card you use from time to time is your own and that you have sufficient funds to cover the cost of the product or service.

5.6. From time to time the procurement or provision of certain services, products or benefits may incur a AllinOne services fee or handling charge (of which you will be notified in advance, and which may vary between AllinOne offices and services) and in such event you hereby authorize AllinOne  to debit your Payment Card with any such handling charges or, alternatively, to invoice you in respect of such fees or charges.


6.1. Reservations made through our website, www.allinonevipservice.com and by extension our social-networks may be canceled up to 30 working days from the reservation date with return of the deposit made on account less the expenses incurred that could correspond. It emphasizes that the cancellations from 30 to 15 working days before the start date of the service behave return only 50% of the deposit paid less expenses incurred that may correspond. The cancellation of the service less than 15 days shall not entitle to a refund of the deposit paid and could incur in some additional costs depending on the work done to prepare the service.

6.2. The Member further acknowledges that for goods / services purchased on his or her behalf by AllinOne  directly from a Supplier, returns and exchanges will be subject to the terms and conditions of that Supplier and returns or exchange of goods/ services  purchased may not always be permitted. In circumstances where AllinOne  is asked to source a specific item for a Member, AllinOne  shall inform the Member of the refund and exchange policy of that Supplier in advance via eMail, phone or any other valid mean. AllinOne  shall not be liable to the Member where a Supplier does not accept the return or exchange of an item or service.

6.3. The refund for cancellation of the booking will be paid to user -maximum- within 30 days of confirmation of such cancellation, following the same method of payment used.


7.1. The Member acknowledges that the sales contract for the supply of goods and/or services made as a result of a Request is between the Member and the relevant Supplier and that AllinOne  is not a party to such contract. Cancellation of contracts with Suppliers should be addressed with the Supplier directly and will be subject to the relevant Supplier’s policies.

7.2. ALLINONEVIPSERVICE.COM can not guarantee the permanent availability of the service / product offered by this site and/or its providers, collaborators or suppliers, and is not responsible for any damages caused or likely to occur in the future or technical defects, whatever their nature, derived from use of the information contained in this Web site.

7.3. If a Request for a specific product or service is not available, AllinOne  may offer you substitute products or services of a similar description and standard. You may at your sole discretion refuse acceptance of such substitute products and/or services and request a full refund in the event that payment has already been made to the Supplier for the unavailable product or service.

7.4. All descriptions of any products, services or Benefits on the Website have been approved by the relevant Supplier.  AllinOne  shall not be liable for inaccurate or misleading descriptions.

7.5. Payment for all products and services shall be due immediately upon acceptance of the order by the relevant Supplier

7.6.It shall be the Member’s sole responsibility to retain all proof of return of goods to a Supplier, we recommend returning the goods by registered delivery, or by any other similar means of ascertaining the date of the return dispatch and tracking the return.

7.7. We will inform you when we become aware that a refund of an order has been processed by a Supplier.

7.8. Where orders are delivered outside the EU, any applicable customs duties and sales taxes shall not be refundable through AllinOne . It shall be the Member’s sole responsibility to recover such monies. AllinOne  shall have no liability for any items held by any customs or border agency.

7.9. In the case of premium courier services, if the Member is not at the specified Delivery address to receive their Order at the scheduled time, the Member may incur further charges for subsequent attempts to re-deliver the goods.

7.10. ALLINONEVIPSERVICE.COM disclaims any liability that may arise from informative errors or omissions occurring in the event of a cyber attack or damage caused by the use of information or lack of it arising from such errors.

7.11. The content of this website is merely informative and for illustrative purposes and is not exhaustive. ALLINONE.COM is not responsible for the information or links contained herein. The information herein is publicized through various means by manufacturers and providers of the respective products or services mentioned here.


8.1. Suppliers are responsible for providing you with the services, products and Benefits you Request us to order on your behalf from time to time. AllinOne shall communicate with Suppliers on your behalf unless it is more appropriate for you to contact the Supplier directly.

8.2. Suppliers may impose their own terms and conditions which, in every case apply to the supply of goods and/or services by that Supplier to you, and such terms and conditions shall be binding upon you at the time of order.

8.3. When ordering a product or service or accessing a Benefit, you may be required to provide your Payment Card details. If you request and authorize AllinOne to use your Payment Card in order to pay a Supplier for products or services, you acknowledge and agree that AllinOne shall have no liability or be responsible in any way whatsoever in respect of the use of your Payment Card provided that AllinOne acts in accordance with the instructions issued by you in relation thereof.

8.4. You acknowledge that the Benefits/Services / Products are subject to availability and may change from time to time without notice.

8.5. If AllinOne ‘s performance of any of its obligations under these Conditions is prevented or delayed by any act or omission by the Member/Client or failure by the Member/Client to perform any relevant obligation (Member/Client Default):.

– AllinOne shall without limiting its other rights or remedies have the right to suspend performance of the Services until the Member/Client remedies the Member/Client Default, and to rely on the Member/Client Default to relieve it from the performance of any of its obligations to the extent the Member/Client Default prevents or delays AllinOne ‘s performance of any of its obligations;

– AllinOne shall not be liable for any costs or losses sustained or incurred by the Member/Client arising directly or indirectly from AllinOne failure or delay to perform any of its obligations as set out herein; and

– The Member/Client shall reimburse AllinOne on written demand for any costs or losses sustained or incurred by AllinOne arising directly or indirectly from the Member/Client Default.


9.1. Nothing in these Conditions shall limit or exclude AllinOne liability for fraud or fraudulent misrepresentation.

9.2. Subject to clause 9.1:

(a) AllinOne shall not be liable to the Member/ Client, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profits, loss of business, depletion of goodwill and/or similar losses, loss of anticipated savings, loss of goods; or, loss of contract, or loss of use or, loss of corruption of data or information whether direct or indirect or, any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses arising under or in connection with their Membership / Request; and

(b) AllinOne ‘s total liability to the Member / Client in respect of all other losses arising under or in connection with their Membership / Request, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the total value of the Member’s Membership (if applicable) or Request Fee.

9.3. Your contract for the supply of products or services is made with the relevant Supplier only. AllinOne acts as an agent for the Supplier/Provider and, unless expressly provided otherwise, all your rights and remedies are against the Supplier/Provider.

9 4. You acknowledge that any contract entered into by you with any Supplier/Provider/Collaborator is an independent contract. AllinOne hereby disclaims any and all liability for any act or omission of any Supplier/ Provider / Collaborator or any loss incurred by you as a result of any act or omission of a Supplier/ Provider/Collaborator whether or not arranged through the AllinOne.

9.5. AllinOne shall have no liability to you for any loss, damage, costs, expenses or other claims for compensation arising from Requests or any instructions supplied by you which are incomplete, incorrect or inaccurate or arising from their late arrival or non-arrival, or any Member / Client / User Default.

9.6. AllinOne shall not be liable to you or be deemed to be in breach of these Conditions by reason of any delay in performing, or any failure to perform, any of AllinOne ‘s obligations in relation to the Services, if the delay or failure was due to any cause beyond AllinOne ‘s reasonable control.

9.7. Except as expressly set out in these Conditions, all warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from these Conditions.

9.8 This clause 9 shall survive termination of these Conditions.


– These Conditions shall take effect and be binding upon the Member/Client and AllinOne upon acceptance by AllinOne of your Membership/ Request application. These Conditions shall be applicable for the duration of your Membership Request (and after the completion or declination of the service).. You agree that your only rights and remedies under these Conditions shall be against AllinOne and no other entity.


10.1. Privacy and Data Protection

The Services/Products and your Membership/Requests are subject to the AllinOne privacy policy, incorporated into these Conditions by reference and set out at the following web address: www.allinonevipservice.com  which applies at all times in relation to any data that we collect from you.

10.2. Assignment and subcontracting:

– AllinOne may at any time assign, transfer, charge, subcontract or deal in any other manner with all or any of its rights under these Conditions and may subcontract or delegate in any manner any or all of its obligations under these Conditions to any third party, collaborator, provider or agent.

– The Member / Client shall not, without the prior written consent of AllinOne, assign, transfer, charge, subcontract or deal in any other manner with all or any of its rights or obligations under these Conditions.

10.3, Waiver:

– A waiver of any right under these Conditions is only effective if it is in writing and shall not be deemed to be a waiver of any subsequent breach or default. No failure or delay by a party in exercising any right or remedy under these Conditions or by law shall constitute a waiver of that or any other right or remedy, nor preclude or restrict its further exercise. No single or partial exercise of such right or remedy shall preclude or restrict the further exercise of that or any other right or remedy.

– Unless specifically provided otherwise, rights arising under these Conditions are cumulative and do not exclude rights provided by law.

10.4. Severance:

– If a court or any other competent authority finds that any provision of these Conditions (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision shall, to the extent required, be deemed deleted, and the validity and enforceability of the other provisions of these Conditions shall not be affected.

– If any invalid, unenforceable or illegal provision of these Conditions would be valid, enforceable and legal if some part of it were deleted, the provision shall apply with the minimum modification necessary to make it legal, valid and enforceable.

10,5, No partnership: Nothing in these Conditions is intended to, or shall be deemed to, constitute a partnership or joint venture of any kind between any of the parties, nor constitute any party the agent of another party for any purpose. No party shall have authority to act as agent for, or to bind, the other party in any way.

10.6.Third parties: A person who is not a party to these Conditions shall not have any rights under or in connection with it.


11.1. Intellectual Property Rights (and Industrial, if any) of designs, logos, or any other component used in the preparation of this website are the exclusive property of ALLINONE.COM and their respective owners, as in the case of Marks sponsoring or collaborating. In this regard, it is important to highlight the case of the Naming Rights of AllinOne and its logo, which we have been granted by contractual manner for use exclusively worldwide. (If you want to know our expansion policy regarding Partnerships and Franchise at national and international level, we invite you to contact us by phone or email via our contact area). The Client / User expressly acknowledges such rights.

11.2. The designs, including with character merely informative and for illustrative purposes and not exhaustive, of logos, namings, packaging, fonts, images, advertising and other components used in this website but that refer to different artists, products and / or companies are owned by such artists and companies and are used here only for information and as an extension to the sale of their activities or products with whom there are established a solid business relationship. . If you are the owner of an image which by mistake could be integrated into this information please let us know via email to hello@allinonevipservice.com and if your credentials prove correct we will proceed to its immediate withdrawal.

11.3. It is prohibited the reproduction, transmission or recording, partial or total, by any means of reproduction or retransmission of information of whatever type, contained in www.ALLINONE.com website unless it was requested and granted previous permission expressly in writing . For this section requests can contact us via eMail.

11.4. ALLINONE.COM reserves the right to take any action which might be entitled under law for the infringement of Intellectual and Industrial Property Rights present here.


12.1. ALLINONE.COM reports that this Web site is hosted in Spain, a European country that offers its services, and therefore the only applicable to resolve any conflict or dispute concerning the interpretation of these Terms legislation, is the Spanish law.

12.2. The parties hereto submit, at its option and expressly waive any other jurisdiction that may correspond by law to the resolution of conflicts by courts of Barcelona, Spain, in particular in all matters relating to contractual relations (but also any non contractual matter, dispute or claim).

12.3. Likewise, and based on our Code of Ethics, in case of any disagreement or dispute that may arise concerning data protection, accessibility and online advertising, we will accept if you want as user to submit to the Arbitration Court of the Chamber of Commerce of Barcelona as out-of-court dispute resolution.


If you need any clarification about these Terms of Use please contact us via email at hello@allinonevipservice.com